Accessibility Statement for NovaLearn

Our Commitment to Accessibility

At NovaLearn, we are committed to ensuring digital accessibility for everyone. We continually improve the user experience for all visitors and apply the relevant accessibility standards. We believe everyone should have equal access to online educational content, regardless of their abilities or disabilities.

We are dedicated to providing a website that is perceivable, operable, understandable, and robust. This means adhering to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which are internationally recognized benchmarks for creating accessible web content. We strive to meet or exceed these standards in all aspects of our website design and development.

Our commitment includes ongoing efforts to review and improve the accessibility of our website. We conduct regular audits and testing, using both automated tools and manual assessments performed by accessibility experts. We also incorporate user feedback to identify areas for improvement and prioritize accessibility enhancements.

NovaLearn understands that accessibility is an ongoing process, not a one-time achievement. As such, we are committed to continually monitoring, evaluating, and updating our website to maintain and improve its accessibility over time. This includes staying abreast of evolving accessibility standards and best practices, as well as actively seeking input from users with disabilities.

Assistive Technologies

NovaLearn is designed to be compatible with a wide range of assistive technologies, including screen readers, screen magnifiers, voice recognition software, and alternative input devices. We regularly test our website with popular assistive technologies to ensure a seamless and accessible experience for all users.

Specific assistive technologies that we support include:

We have taken measures to ensure that our website is navigable and operable using only a keyboard, providing alternative text for all images, and ensuring sufficient color contrast between text and backgrounds. We also provide captions and transcripts for all video and audio content.

If you encounter any difficulties using our website with assistive technology, please contact us using the contact information provided below. We are committed to providing timely and effective assistance to ensure that you can access the information and resources you need.

We continuously monitor the compatibility of our platform with the latest versions of assistive technologies, adapting our codebase to ensure optimal performance and accessibility. Our developers receive regular training on accessible coding practices, fostering a culture of inclusivity throughout the development lifecycle.

Specific Accessibility Features

The NovaLearn website incorporates a variety of accessibility features designed to improve the user experience for individuals with disabilities. These features include:

Feedback

We welcome your feedback on the accessibility of NovaLearn. Please let us know if you encounter any accessibility barriers while using our website. Your input is valuable and will help us improve the user experience for everyone.

To provide feedback, please contact our accessibility team using the contact information provided below. Please be as specific as possible, including the web address (URL) of the page where you encountered the issue, the specific problem you experienced, and any assistive technology you were using.

We are committed to responding to all accessibility feedback in a timely and helpful manner. We will carefully consider your input and take appropriate action to address any accessibility issues that are identified.

Our accessibility team also conducts regular user testing sessions with individuals with disabilities to gather firsthand feedback on the usability and accessibility of our website. These sessions provide valuable insights into the user experience and help us prioritize accessibility improvements.

Contact Information

If you have any questions or concerns about the accessibility of NovaLearn, please contact us:

Accessibility Team
NovaLearn Inc.
100 King Street West, Suite 500
Toronto, ON M5X 1A9
Canada
Email: [email protected]
Phone: +1 297-880-1526 (Please specify that your call is regarding accessibility)

Our accessibility team is dedicated to providing prompt and helpful assistance to ensure that all users can access and benefit from our online educational resources. We appreciate your patience and understanding as we work to improve the accessibility of our website.

We aim to respond to all accessibility inquiries within two business days. If your request is urgent, please indicate this in your email subject line or when you call, and we will do our best to prioritize your request.

Ongoing Efforts

NovaLearn is continuously working to improve the accessibility of our website. Our ongoing efforts include:

We are committed to providing a website that is accessible to all users, and we will continue to work hard to achieve this goal. We appreciate your support and understanding as we work to make NovaLearn a more inclusive and accessible learning platform.

Our commitment extends beyond the website itself to include all of our online resources and educational materials. We are actively working to ensure that all content is accessible to users with disabilities, including providing alternative formats for documents and ensuring that videos are captioned and transcribed.